Ft. Worth Auto Repair

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Category Archives: Service Standards

How Does Multistate Transmissions Know What to Recommend?

When you drop your vehicle off at Multistate Transmissions in FORT WORTH, they don't just poke around under your hood looking for stuff to do. Multistate Transmissions professionals have lists and procedures they follow for different types of service. First of all, your FORT WORTH service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regular customer, they will also check your vehicle's history.If the vehicle manufacturer's recommendations go beyond the services you've ordered, they'll let you know. They'll also indicate whether those services are urgent or if you can wait a while to take care of them. The Multistate Transmissions pros won't do work that you don't agree to.They will, however, perform inspections while they're servicing your vehicle. They'll check belts, filters and fluids. They'll check your windsh ... read more

Questions to Ask Your FORT WORTH Service Advisor

Questions to Ask Your FORT WORTH Service Advisor

We find that a lot of FORT WORTH drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our FORT WORTH automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.It's all about the communication. It's a little harder when you're trying to find the rig ... read more

What FORT WORTH Automotive Service Consumers Should Know

What FORT WORTH Automotive Service Consumers Should Know

There are some things drivers should know about FORT WORTH car service and repair. First and foremost, Multistate Transmissions cares about you and your family's safety. And we really appreciate your business. Multistate Transmissions in FORT WORTH wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix vehicles. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The pros who work for Multistate Transmissions need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a d ... read more

Ethics of Automotive Repair in FORT WORTH

Ethics of Automotive Repair in FORT WORTH

We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the FORT WORTH automotive service and repair industry hasn't been given a pass either.Unfortunately, every profession in FORT WORTH has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are very committed to high ethical standards.Yet some people remain uncomfortable with FORT WORTH automotive service and repair. It may start with the fact that our vehicles are a big investment and we rely on them for so much in our lives. That alone guarantees our attention. And how well we understand the recommendations really impacts our comfort level.If we understand what's recommended and the benefits of taking care of the work – and the pitfalls of putting it off ... read more

FORT WORTH Customer Detective Work

One might say the most challenging part of being an automotive service technician at Multistate Transmissions in FORT WORTH is diagnosing a problem before it can be fixed.Cars in TX are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.Let us at Multistate Transmissions introduce you to something we'll call 'Customer Detective Work' –  helping your technician find clues to what's wrong.We start with the detective basics: What, Where and When. Play along with me; You come in to Multistate Transmissions and your car is making a funny sound... Q: Where's the sound? A: Around the right front wheel. Q: What kind of soun ... read more

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