The main reason I would recommend this shop is that they are not afraid to admit they make mistakes. The day after they had rebuilt my car’s transmission, I changed the engine oil and noticed somethings that concerned me. The following day, Phil and a technician looked over the car with me and professionally addressed my concerns and questions without taking a defensive posture. 2 of my concerns ending up being caused by an inner steering tie rod which has nothing to do with the transmission.1000 miles so far and everything seems to be running smoothly.Pratt Automotive recommended this location to me.
Thank you for the excellent 5 star review Timothy! We strive to be up front and honest with our customers at all times. Please feel free to refer any friends or family that may need transmission service or repair.
- Multistate Transmission - Fort Worth